Crucial, Critical, and Courageous Conversations
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Author: Atlas Training and Consulting
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Level: Foundational
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Study time: 25-35 minutes
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Course overview
Crucial, Critical, and Courageous Conversations is a self-paced e-learning course Stepping into a leadership role means navigating tough conversations with confidence and skill.
This blended micro e-learning course equips newly promoted supervisors with the tools to differentiate between crucial, critical, and courageous conversations—and to handle each with professionalism, empathy, and clarity.
Through engaging videos, reflection prompts, and job aid handouts, learners will explore practical frameworks for managing high-stakes discussions, delivering difficult feedback, and leading with confidence under pressure.
This blended micro e-learning course equips newly promoted supervisors with the tools to differentiate between crucial, critical, and courageous conversations—and to handle each with professionalism, empathy, and clarity.
Through engaging videos, reflection prompts, and job aid handouts, learners will explore practical frameworks for managing high-stakes discussions, delivering difficult feedback, and leading with confidence under pressure.
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Video time: 17 minutes
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Exams: 0